Pet-Friendly Cabs

  • Pet Types:

    Primarily accommodate dogs and cats. Yatri Cabs reserves the right to accept or reject bookings for other pet types.
  • Pet Notification:

    Customers must notify Yatri Cabs at7860663399 for pets other than dogs or cats.
  • Safety Responsibility:

    Customers are responsible for ensuring potentially dangerous pets are securely caged to safeguard the driver’s safety.
  • Control Requirement:

    Pets must be controlled at all times and prevented from entering the driver's area to avoid accident risks.
  • Hygiene and Cleanliness:

    Customers must maintain high hygiene standards for pets in the car. Additional cleaning fees apply if pets damage or soil the cab.

Cabs with Luggage Carrier

  • Luggage Limitation:

    The driver has the discretion to limit the amount of luggage on the carrier.
  • Loading Assistance:

    Drivers may assist in loading luggage but are not liable for any damage/loss during transit. Customers should ensure secure fastening of luggage.
  • Interior Space Usage:

    Overloading the car's interior with additional luggage on empty seats is prohibited.

Driver Language Preference

  • Language Proficiency:

    Drivers will have basic, conversational proficiency in selected languages for trip-related and local interactions.
  • Reading Limitation:

    Drivers may not be able to read in the chosen language; customers are responsible for translating written materials.
  • Dispute Resolution:

    Drivers are not responsible for resolving disputes between customers and locals or authorities.

New Car Promise

  • Vehicle Age:

    The provided vehicle will be no older than 36 months.
  • Damage Reporting:

    Customers should report any visible external or internal damage to the car to Yatri Cabs customer support at 7860663399.
  • Model Guarantee:

    There is no specific guarantee on the brand/model of the car, except for specific bookings like Innova and Innova Crysta.